asgpar.blogg.se - november 2023

Hp officejet 8610 pro network printer installation fails

This is a brand new install of Windows 10 1903, 100% clean - never had any form of printer drivers on it beforehand. I'd like to add that I'm seeing the exact same behavior that PSUHammer is reporting on a very similar printer - an HP OfficeJet 8620. Reset printer network settings to default.Clean install of drivers (uninstall, reboot, reinstall).Why does this driver not want to install all of a sudden? I printed the "Wireless Network Test" page from the printer LCD and all network checks passed.

The printer has a solid blue connection light on the LCD panel and the IP address and gateway info are all accurate. But, the driver install fails saying "Unsuccessful Network Installation" I get to a screen where it scans the wireless network for the printer and finds it. So, it downloads latest driver and starts to install. SO, I fire up the HP Print and Scan doctor app (5.2.1) and it is showing that the printer is "not installed" which is weird. Well, the 8610 is showing up in device manager and I can even print to it. All of a sudden, I had issues trying to scan as the Microsoft Scan app says I have no scanner installed. I just started having this issue which MAY correspond with updating windows 10 to 1903 although I can not confirm it is related.

Business PCs, Workstations and Point of Sale Systems.

Printer Wireless, Networking & Internet.

DesignJet, Large Format Printers & Digital Press.

Printing Errors or Lights & Stuck Print Jobs.

Notebook Hardware and Upgrade Questions.

Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.

Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.

Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.

Remove "HP Support Solutions Framework" through Add/Remove programs on PC.

HP Support Solutions Framework - Windows Service, localhost Web server, and Software.

This tool will detect HP PCs and HP printers.

Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.